Our team has been in the web hosting field for years and we know what the most common problems are. We know what our customers want because we ourselves are and have been customers and providers. We realize that everyone is interested in a good deal and doesn't want to be hassled or ripped off. That's why we have a "No Extra Fees" policy, regardless of what happens (DDoS, massive traffic spike, etc.). We aren't saying we'll keep you as a customer regardless of the situation, we're just saying that regardless of what happens you wont have to worry about extra fees.
We want you to feel safe in knowing that we're not going to charge extra for something that does not cost us extra. We can afford this approach because we know what we're doing. We pick servers, facilities, and upstream providers in such a way that we know we wont be losing money. When problems happen we know we're safe, and we make sure to pass that on to you. While most providers would charge extra for something that costs them nothing we only care about the original cost and profit and nothing more.
We choose redundant servers and network hardware to maximize our uptime. We've been around long enough to know what works and what doesn't. Our infrastructure is built around HP servers and HP Procurve network switches, our core routing is composed of pure Cisco routers. We support IPV6 and our entire backbone is built utilizing MPLS, this allows us to offer services more diverse than simple IP transit. We adjust our routes constantly to provide the fastest possible speeds to the home. We know what it takes to provide the best and we put that knowledge to practice for our customers.
